You’ll receive a tracking number via email so you can keep up with the progress on its way to you. You can also log into your Boma Life account at any time and select “My Orders” to review your order status.
We are unable to cancel orders that have been sent for fulfillment. Please contact our customer care by email at firstname.lastname@example.org to see if your order is eligible for cancellation.
We use Amazon Fulfillment Services, the leader in shipping, to ship our orders from Amazon's warehouse. Your order will arrive in a an Amazon branded box.
Standard Shipping (3-5 Business Days) - $5 Expidited Shipping (2 Business Days) - $15 Priority Shipping (Next Business Day) - $20
It depends on where you are. Orders with standard shipping typically take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
RETURNS & EXCHANGES
Your satisfaction is our highest priority. We will gladly accept returns/exchanges of an item in original condition within 30 days of purchase, no questions asked. Please make sure that all original tags are attached, original packaging is intact and there are no signs of wear on any of the jewelry.
To make a return, please send back the item(s) you wish to return along with a copy of the original invoice with instructions to "return for refund". Boma will refund the purchase amount (minus shipping) to the original method of payment.
We don't have an exchange policy. Items eligible for return can be sent in for refund or store credit. You can then place a new order for any item or size you want!
Please return your item(s) to the following address:
ATTN: Customer Service BOMA LIFE RETURNS 620 South 7th Street Renton, WA 98057
When your order arrives back to us, it can take up to 10 business days to be processed. We’ll be in touch via email with an update on your refund, store credit or replacement.
We accept all major credit cards including Paypal and Apple Pay.
Your online order will show tax applicable to the destination to which your order is shipped at current tax rates. Shipping charges may also be subject to tax in certain states. Boma is required to collect tax in all states where we have a physical presence. Items sold by Boma and shipped to the following states are subject to sales tax: California, Idaho, New York, Texas and Washington. Customers in the state of Nevada must self report sales tax on purchases. Note: No sales tax is charged when purchasing gift cards; however, purchase paid for with gift cards may be subject to tax.
At checkout, input the name of the promo code you have received. Promo codes do not stack.
Our mission is to create the best quality jewelry that is designed for your lifestyle. Boma’s warranty (guarantee) says that we guarantee our jewelry against manufacturer defects. We will repair and replace your item as long as the item components are available. Our guarantee does not cover loss, tarnish, physical damage or abuse as determined by us. Learn more on our LIFETIME WARRANTY page.
Visit our LIFETIME WARRANTY page to register. By registering your jewelry with us we can trace the origins of your purchase through its code number and confirm its authenticity. Also, whenever you have any questions or need our assistance to repair your jewelry we can assist you.
Get in touch with our customer service reps on our CONTACT US page. If the repair/replacement is covered under the warranty, we will repair or replace free of charge.
MATERIAL & CARE
Sterling silver is the core material used in Boma Jewelry. Sterling silver is an alloy of silver containing 92.5% by weight of silver and 7.5% by weight of other metals. The sterling silver standard has a minimum millesimal fineness of 925. Fine silver, for example 99.9% pure silver is relatively soft and lacks the hardness and strength required to express intricate details often found in silver jewelry. Learn more about STERLING SILVER.
For tips and tricks on how to care for your Boma jewelry, please visit our SILVER JEWELRY CARE page.
Contact us at 866.366.2662 or at email@example.com. You can also contact Boma through our CONTACT US page! We will be happy to assist you.